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What kind of help do you need?

  1. Deleting all data In this case, all your data is deleted from the servers: progress, purchase information, advertising identifiers, device identifiers (or device identifiers, if you transferred your progress). This process is irreversible and you will not be able to return your game.
  2. Technical questions Technical errors and bugs that appear in the game.
  3. Payment issues Problems with buying resources in the game bank for money
  4. Development of the village If you have problems with the construction of buildings, roads, production of goods and other issues related to the development of your city.
  5. Battles Ground battles: conquest of territories on the map, Raids, battles in Dungeons, defense against nomads.
  6. Fleet Problems with sea trade and battles
  7. Guilds and community If you have questions about the Guilds and the Market.
  8. Transfer progress to another device Helping with transferring your progress to another device
  9. Support If you don't know which category your question belongs to. Please describe your problem in as much detail as possible so that our support manager can process your request as quickly as possible.