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Technical questions

Account management, progress, data deletion.

  • What is the game ID?

    This is a unique number of your progress in our database, which is created when you first launch the game on an iOS or Android device. This code XXXX-XXXX-XXXX can be found in the Player's Profile in ...

  • If I disable data tracking in my device settings, will I be able to restore my progress?

    You can disable data tracking, but in this case our server will no longer recognize your device, and therefore it won't be possible for us to restore your progress. If you still wish to be able to res...

  • If I delete the game, will I lose my progress?

    If you reinstall the game on your device, your progress will be restored automatically. We also recommend taking a screenshot of your game ID if you haven't connected the game to your Facebook page. T...

  • Can I play on different devices at the same time?

    Currently, this feature is not available. You can only transfer your progress to continue playing on another device. To do this, you will need to log in on each device under one Facebook account. Plea...